My Blog: Thoughts and Tools Related to Leadership, Careers, Parenting, and Presence
Responding to Feedback When You Feel Triggered
Why does feedback hurt our feelings? Here’s the image that often helps me identify what is being triggered. Imagine yourself as a baby. As you interacted with the world, you learned behaviors and strategies that helped get your needs met. When you smiled, others smiled back at you. When you fell and hurt yourself, adults rushed over to comfort you or gave you space to see how you felt or scolded you not to cry. With each of these patterns of interactions, you started to create beliefs about yourself, about the world, and about how the world treats you. Most of these beliefs are unconscious. While we like to think of ourselves as highly adaptable people, always capable of learning new things, the truth is that our lives are simplified by having these beliefs to fall back on. And we have powerful enforcers like the superego (a.k.a. your inner critic) that are constantly looking for evidence that enforces these beliefs and ignoring information that contradicts them.
Finding The Gift In Your Experience
I consider myself a Spiritual Career Coach. What that means to me is constantly evolving but if I were asked to describe it today, I would say that my coaching is based on these beliefs:
- My work is part of my spiritual practice. Being in deep presence with my clients is healing for them and me and we are constantly learning from each other.
- No one needs fixing. Truly transformative personal work is not about changing who you are; it is a process of loosening the grip of beliefs and habits that have obscured the real you.
- Each one of us has access to the intuition we need to expand and grow. The paradox is that this highly personal work can often only take place when witnessed and supported by someone else.
- Holding space for people to be seen in their wholeness - the aspects they love about themselves and those they don’t yet - is the privilege of my work.
- I see the world as an ally. I believe that the people and experiences that come into our lives are invitations to become more conscious.
Inclusion Starts With How You Treat Yourself
“Every part of you is welcome and needed in your leadership.”
If you have seen this declaration in my email footer, you know that I’m passionate about enabling people to show up as themselves at work. In teams where individual differences are valued and each person feels invited to contribute authentically, engagement increases and big problems get solved. There are many ways to foster inclusion at work and we often focus on shifting cultures at the group level. That's why so many leaders are surprised when I ask them whether they are including and welcoming themselves in the same way. Quite often, they realize that they tell their team they value authenticity but send a different message through their behavior toward themselves. ... It is by modeling the authenticity and vulnerability that they hope to support in their teams that leaders can create the psychological safety necessary for true inclusion. Here are some thoughts on how to do that.
Staying Present at the Playground
“Are you ready to go to the slide?” I ask.
“No! More pushes!” My 2-year-old daughter is in a swing phase. And by swing phase, I mean she wants to do that activity with a single-minded focus that outlasts my interest by 15 minutes. It’s beautiful that she’s learning and enjoying herself and smiling adorably but oh-my-gosh-why-can’t-we-switch-to-something-else?! I’m crawling out of my skin with impatience, which is ironic because I’m helping both girls practice ways to be patient every day. Remembering this, I try to flip my internal script. I decide to ask the developing expert.
Dancing with my Inner Critic
I am presenting to a room of Vice Presidents and Senior Directors. My palms are sweaty. I can’t feel my legs. My breathing is shallow. My nervous system is convinced I’m being hunted by a predator. When my brain and hormones have been hijacked this way, it is very hard to show up as the leader I want to be.